Our Custom Fastener Order Process

Same Person. Every Time.

One call to Chicago Nut & Bolt, and you'll see why our sales and customer service system is unique in the industry. We believe that a Custom Fastener provider like us should also provide extraordinary customer service! At Chicago Nut & Bolt, you'll always work with the same person, a highly technical representative or engineer who will follow your order from A to Z. This person will place your order into our production schedule and track it from production and quality control to packing and final shipment. If you have any questions about an order or need to consult on the design of a part, again, you will speak to the same person who is already familiar with your needs. One-person accountability...that's how we define customer service. We offer a wide and flexible range of Fastener Supply Services to many different types of Industries and we follow the same tried and true process with each order:

Step 1:

Fax or e-mail your specifications to your personal CNB rep or engineer.

Step 2:

Receive pricing and deliver information within minutes.

Step 3:

Your custom fastener is manufactured in our plant.

Step 4:

Your order is delivered just when you need it, within 24 hours or 7-10 days. Or we can warehouse your parts and ship as you need them.

Step 5:

Your production is on schedule...and your customers are happy.

Contact us today by sending us a message or call us at 888-529-8600 to learn more about our custom fastener manufacturing process.